Commercial Account Executive

blackrock logisticsFontana, CA

8 days ago

Occupations

Cargo and Freight Agents Freight Forwarders Logistics Analysts

Industries

Freight Transportation Arrangement All Other Support Activities for Transportation Specialized Freight (except Used Goods) Trucking, Local

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About the role

Position Summary: We're looking for a driven Commercial Account Manager to grow and manage a book of shipper relationships for Blackrock Logistics freight brokerage. You'll be the primary point of contact for assigned accounts — understanding their shipping needs, securing competitive capacity, resolving issues in real time, and identifying opportunities to expand volume and lane coverage. This is a high-visibility role that blends relationship management, negotiation, and operational problem-solving in a fast-paced logistics environment.

Key Duties and Responsibilities:

Own and grow a portfolio of shipper accounts, serving as the primary point of contact for day-to-day service and strategic planning
Build pricing strategies and rate proposals in coordination with carrier sales and pricing teams
Negotiate rates and contracts with shippers to protect margin while remaining competitive
Partner with the carrier/capacity team to ensure reliable coverage on customer lanes, especially during volume spikes or capacity crunches
Monitor shipment performance (on-time pickup/delivery, tracking, documentation) and proactively resolve service issues
Identify upsell and cross-sell opportunities within existing accounts (new lanes, modes, services)
Prepare and present quarterly business reviews (QBRs) with account performance data, market insights, and growth plans
Track account activity, opportunities, and communication in the CRM/TMSStay current on freight market trends, capacity conditions, and fuel/rate fluctuations to advise customers effectively
Collaborate cross-functionally with operations, pricing, carrier sales, and billing to ensure smooth execution

Compensation details: 80000-120000 Yearly SalaryPI65202f8875c5-37639-41431747

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JOB OVERVIEW

Experience level

Senior

Location

Fontana, CA

Occupation

Cargo and Freight Agents

Industry

Freight Transportation Arrangement

Posted

8 days ago

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