Cash Posting Specialist

Key Responsibilities: Apply insurance and other payer payments to the appropriate patient accounts with a high degree of accuracy and timeliness. Review remittance information and payment activity to ensure transactions are properly reflected in patient accounts. Investigate and clear payments that cannot initially be matched to a specific account or balance. Reconcile posted payments against remittance and deposit records and address any variances. Monitor payment activity for errors, unusual trends, or recurring discrepancies and escalate issues when needed. Review patient account credit balances and coordinate appropriate refunds or account corrections. Process account adjustments, contractual write-offs, and other payment-related changes in accordance with established guidelines. Investigate deposit and posting issues and work with internal teams to correct discrepancies. Assist the accounting and revenue cycle teams with period-end reconciliation and close activities. Maintain productivity and accuracy standards while managing a consistent volume of payment-related transactions. Work in accordance with healthcare billing requirements, payer guidelines, and patient privacy regulations. Protect confidential patient and financial information and follow applicable privacy and security procedures.

Qualifications: High school diploma or GED required. Experience in healthcare revenue cycle, medical billing, accounts receivable, cash posting, cash application, or a related area preferred. Familiarity with insurance payments, remittance documentation, patient accounts, and payment reconciliation. Effective organizational and time-management skills. Comfortable working with financial information and computer-based systems. Ability to handle sensitive patient and financial information with discretion.