NetIQ Identity Manager (IDM) Operations Engineer

Description: Hybrid 3 days on site in Riverwoods, ILOur client seeks a NetIQ Identity Manager (IDM) Operations Engineer to support and enhance an enterprise IDM environment. The engineer will maintain drivers, customize policies, administer workflows and forms, manage platform services on RHEL, and handle certificate lifecycle tasks. The role requires operational support ownership, including incident escalation and off-hours coverage for critical changes. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems. Maintain and modify DirXML rules, event transformations, schema mapping policies, and custom scripts using XPath, ECMAScript, and XSLT in NetIQ Designer. Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within Identity Applications (User Application).Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, manage daemons, and server performance. Track, renew, and install SSL/TLS certificates. Manage Java keystores and truststores and administer service accounts. Serve as escalation engineer for incidents, ticket queues, and batch reconciliation failures. Provide off-hours support for changes, patching, and production outages.