Administrative Assistant

About the role: Our order volume is growing, and we're adding front office support. You'll be the steady presence at the front desk: answering the phones, keeping the inbox under control, and making sure nothing slips through the cracks. You'll work alongside our office manager and report directly to the President.

What you'll do: Answer and route calls, take complete messages, and cover the front desk all day Monitor the company inbox, sort and route email, and flag anything that needs a decision Keep a running task list, track open items to completion, and follow up without being asked Greet visitors and carriers, and coordinate pickups so shipments are ready on time Enter order, purchasing, and receiving data in Net Suite, and flag anything that doesn't match Keep customer and vendor contact and address records accurate Maintain Net Suite CRM data Scan, file, and organize documents digitally Support Office Manager and Owner with ISO related compliance routine tasks Help track recurring deadlines, renewals, and records due dates, and give notice before they come due What we're looking for 2+ years of office, administrative, or customer service experience Organized, follows through, and closes the loop without reminders Comfortable on the phone and with people at the front desk Accurate data entry and strong attention to detail Proficient in Outlook and Excel Reliable on-site attendance

Nice to have: ERP experience (Net Suite a plus; we'll train the right person), a manufacturing or distribution background. Details Paid time off and holidays Health benefit contribution Room to grow: this role expands in scope and title with demonstrated performanceAPW Company of America is an equal opportunity employer. \nCompany DescriptionAPW Company of America has designed and built specialty electromagnets and precision coil windings for more than 80 years. From our facility in Scranton, PA, our small, ISO 9001-certified team supplies customers in robotics, medical devices, aerospace, and industrial automation. We're a hands-on shop where everyone's work matters and good people get more responsibility.

Company Description: APW Company of America has designed and built specialty electromagnets and precision coil windings for more than 80 years. From our facility in Scranton, PA, our small, ISO 9001-certified team supplies customers in robotics, medical devices, aerospace, and industrial automation. We're a hands-on shop where everyone's work matters and good people get more responsibility.