NEMT DispatcherOperations Support

Benefits: Training & development Job Responsibilities: Answer incoming phone calls professionally and efficiently Monitor drivers on the Bambi platform Conduct morning driver check‐ins and driver readiness checks Complete next‐day trip confirmations Prepare and manage driver schedules Conduct weekly vehicle maintenance checks Complete daily member surveys Monitor driver gas purchases through the RoadFlex account Assign drivers to the correct vehicles in Verizon Connect Post GasBuddy gas prices for drivers Qualifications: Strong communication and customer service skills Good organizational and multitasking abilities Comfortable using dispatch platforms and technology Able to work independently and as part of a team Transportation or dispatch experience preferred We are looking for someone who is: Reliable Professional Detail‐oriented Able to thrive in a fast‐paced environment Strong with follow‐up and documentation If you are interested in joining a growing NEMT team and helping keep daily operations running smoothly, we would love to hear from you.