Sales Director, U.S. Aftermarket Services
korn ferryGreensboro, NC
Sales Director, U.S. Aftermarket Services
korn ferryGreensboro, NC
2 days ago
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsIndustries
Industrial Machinery and Equipment Merchant WholesalersCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceIndustrial Supplies Merchant WholesalersAbout the role
The Opportunity:
Our client is seeking a commercially driven, entrepreneurial Sales Director, U.S. Aftermarket Services to build and scale its North American aftermarket engineering services business. This is a rare greenfield growth opportunity for a sales leader who wants to build a business from the ground up, establish the company as a key player, and create a market strategy with the backing of a large global engineering services platform. The role offers significant autonomy, broad market scope, and the opportunity to become a foundational commercial leader for the company’s U.S. aftermarket services growth strategy. While the company has established a strong global reputation supporting leading industrial organizations, there is currently no dedicated aftermarket commercial organization in the U.S., creating a rare opportunity to define the market strategy from day one.
Key Responsibilities:
Business Development: Develop, qualify, and close new logo opportunities across aerospace, aviation, defense, heavy equipment, industrial machinery, trucking, rail, and related sectors. Create and manage a high-quality sales pipeline with a focus on enterprise-level service engagements. Identify and pursue customers requiring lifecycle engineering, maintenance engineering, MRO, technical documentation, training, sustainment, and aftermarket support. Develop relationships with engineering, operations, maintenance, sustainment, logistics and procurement executives responsible for long-term asset support strategies. Account Expansion and Relationship Building: Partner with global client and aftermarket services account teams to identify multinational customers with U.S.-based expansion potential. Expand relationships with existing global customers into North American divisions, business units, and operating sites. Map customer organizations, identify decision makers, and build multithreaded relationships across technical, operational, procurement, and executive stakeholders. Go-to-Market Execution: Execute the U.S. go-to-market strategy in close partnership with global leadership. Translate global service capabilities into a U.S.-specific market message and customer value proposition. Drive revenue growth, analyze market trends, and position the company competitively Strategic Market Development Execute a defined commercial strategy targeting Fortune 500 industrial organizations across aerospace, defense, transportation, rail and heavy industry. Prioritize industries where the company already possesses deep technical delivery capabilities and customer references globally. Introduce new customers to the organizations broader engineering capabilities while leading with aftermarket services. Business Building and Future Leadership: Serve as the foundational commercial figure for the U.S. aftermarket services business. Establish initial market credibility and customer traction. Build repeatable sales motions, customer targeting logic, and pursuit processes. As the business scales, help define hiring needs, team structure, and future regional commercial organization design. Establish the company as a recognized aftermarket engineering partner across North America. The Candidate The ideal candidate is a hands-on commercial leader with experience selling complex engineering, aftermarket, MRO, technical consulting, or lifecycle services into industrial customers. This person should bring a strong hunter mentality, deep comfort with technical sales, and the ability to operate independently in a market-building environment. Experience 10+ years with an engineering services company, industrial consulting firm, offshore-enabled services provider, or specialized aftermarket / MRO services organization. Proven track record in business development, sales, or commercial leadership within engineering services, aftermarket services, MRO, technical consulting, sustainment, or industrial services. Experience selling into one or more of the following sectors: Aerospace, Aviation, Defense, Heavy equipment, Construction equipment, Trucking / commercial vehicles, Rail, Industrial equipment or machinery, Energy. Demonstrated success building new business, opening accounts, and creating pipeline from limited existing footprint. Track record of selling complex services rather than transactional products. Ability to engage senior technical, operational, commercial, and procurement stakeholders. Experience working with global delivery models, offshore engineering resources, or distributed technical delivery teams. Strong understanding of aftermarket services, lifecycle support, maintenance engineering, technical documentation, training, MRO, or adjacent service areas. Demonstrated success selling engineering services supporting the operational lifecycle of complex industrial assets. Experience opening enterprise accounts through consultative, solution-based sales. Comfortable working independently with minimal infrastructure while collaborating across global delivery organizations. Experience navigating long enterprise sales cycles involving multiple technical and operational stakeholders. SE: 510811316
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JOB OVERVIEW
Experience level
Manager
Location
Greensboro, NC
Occupation
Sales Managers
Industry
Industrial Machinery and Equipment Merchant Wholesalers
Posted
2 days ago
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