Parking & Transportation Supervisor

Responsibilities: Long Term Thinking Assist in the implementation of technology, process, and operational improvements to enhance efficiency, safety, and guest experience. Participate in operational planning for events, peak seasons, and inclement weather response, collaborating with other departments (Security, Transportation, Guest Services) on large events and high-volume days. Excellence in Execution Assist in the implementation of technology, process, and operational improvements to enhance efficiency, safety, and guest experience. Participate in operational planning for events, peak seasons, and inclement weather response, collaborating with other departments (Security, Transportation, Guest Services) on large events and high-volume days. Attitude is Everything Respond to guest inquiries and handle escalated concerns or service issues with professionalism, diplomacy, and a solution-focused approach. Develop Great People Assist in the implementation of technology, process, and operational improvements to enhance efficiency, safety, and guest experience. Participate in operational planning for events, peak seasons, and inclement weather response, collaborating with other departments (Security, Transportation, Guest Services) on large events and high-volume days. Serve First Respond to guest inquiries and handle escalated concerns or service issues with professionalism, diplomacy, and a solution-focused approach.

Qualifications: Required Strong communication and interpersonal skills with the ability to lead, motivate, and support a team. Ability to work outdoors in all weather conditions and stand/walk for long periods in a fast-paced environment. Ability to handle guest issues calmly and effectively, and comfortable enforcing rules and policies respectfully and professionally. Strong attention to detail, time management, and record-keeping. Ability to work independently and as part of a cross-functional team. Availability to work varied shifts including evenings, weekends, holidays, and peak operational periods. Valid driver's license with a clean driving record. Must be at least 21 years of age. Must be able to pass a background check in accordance with company policy. Preferred Familiarity with point-of-sale (POS) systems, mobile payment technology, parking technology, or access control systems is preferred. Join our team and enjoy The Summit Experience! Wage and Benefit Info: The wage range for this positions is: from $ 24.00 to $27.00 /hr This is a non-benefited role. All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff). All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year. All Full Time individuals may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week. It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.