Customer Service Rep
dominos pizzaPalm Beach Gardens, FL
About the role
Customer Service RepPalm Beach Gardens, Florida, LD PIZZA, INC.
Job DescriptionJob Duties
Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING EQUIPMENT AND SUPPLIES, BOXES AND PHONES. WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING
PHYSICAL REQUIREMENTS:
Lifting: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs. HEIGHT: FLOOR TO COUNTER
Carrying: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs.
Sitting: Occasional Seat: if on break
Standing: Constant Surface: Tile
Walking: Frequent Surface: Tile DISTANCE: WITHIN STORE
Reaching: Occasional Level: Floor to 6 or 7 feet
Twisting: Occasional May twist at waist or turn entire body
Bending: Occasional May bend at waist or turn entire body
Squatting: Occasional May squat or bend to reach floor
Climbing: None
Pushing / pulling: Occasional Mop bucket and dough trays on dollies
Foot controls: None
Driving: None
Modifications possible: May be requested to assist in lifting or carrying any heavy items.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
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JOB OVERVIEW
Experience level
Entry
Location
Palm Beach Gardens, FL
Occupation
Fast Food and Counter Workers
Industry
Limited-Service Restaurants
Posted
today
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