Residential Concierge

Made in TN in Nashville, TN, is seeking a Customer Service Assistant to support customers through on-site, phone, email, and online inquiries. The role includes assisting with order placement, answering product and gifting questions, resolving issues, and coordinating with the concierge gifting team to fulfill customized requests. You will update customer records, track orders, follow up on deliveries, and collaborate with internal teams to improve processes in a welcoming, service-focused