Senior Service Designer Hybrid Enterprise CX Architect

Rockwell Automation seeks a Senior Service Designer to join the Enterprise Customer Experience team. You will shape end-to-end experiences for customers, partners, and employees, collaborating with product, IT, and operations to ensure problems are solved, not just outputs. You will lead journey mapping, service blueprinting, and workshops, driving CX improvements while aligning with business goals. The role supports a hybrid work model, with a base in Milwaukee or another Rockwell location.