HVAC Service Manager

finitetekBaltimore, MD

2 days ago

Occupations

First-Line Supervisors of Mechanics, Installers, and Repairers Heating, Air Conditioning, and Refrigeration Mechanics and Installers First-Line Supervisors of Personal Service Workers

Industries

Plumbing, Heating, and Air-Conditioning Contractors Other Building Equipment Contractors Steam and Air-Conditioning Supply

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About the role

Job Summary: We are seeking an experienced HVAC Service Manager to oversee our service department. This role requires strong leadership to manage service technicians, ensure customer satisfaction, and drive operational efficiency. The ideal candidate is a licensed HVAC professional with excellent communication and management skills.

Responsibilities:

Oversee scheduling, dispatching, and completion of service calls
Provide technical guidance for complex service issues
Monitor performance, conduct training, and evaluate staff
Resolve escalated customer concerns and maintain high satisfaction levels
Track revenue, productivity, and department efficiency
Ensure compliance with safety standards and company policies

Qualifications:

Proven experience as an HVAC Service Manager or in a supervisory role
Strong HVAC technical knowledge
Journeyman or Master HVAC License preferred
Excellent leadership and problem-solving skills
Proficiency with service management software
Valid Driver’s License with a clean record

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JOB OVERVIEW

Experience level

Senior

Location

Baltimore, MD

Occupation

First-Line Supervisors of Mechanics, Installers, and Repairers

Industry

Plumbing, Heating, and Air-Conditioning Contractors

Posted

2 days ago

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