Support Technician II: IT Helpdesk & Network Access
dallas independent school districtDallas, TX
Support Technician II: IT Helpdesk & Network Access
dallas independent school districtDallas, TX
yesterday
Occupations
Computer Network Support SpecialistsNetwork and Computer Systems AdministratorsComputer User Support SpecialistsIndustries
Elementary and Secondary SchoolsEducational Support ServicesComputer Systems Design ServicesAbout the role
Dallas Independent School District is seeking an IT Support Technician to assist DISD central staff, campuses, and students with computer, peripheral, and network issues. You will escalate Tier 2 LAN/WAN problems and help with secure access, SSO/MFA/VPN configurations, and district software support. Responsibilities include documenting incidents in the ITSM system, creating knowledge base content, and contributing to ongoing IT Client Support Services.
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JOB OVERVIEW
Experience level
Mid
Location
Dallas, TX
Occupation
Computer Network Support Specialists
Industry
Elementary and Secondary Schools
Posted
yesterday
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