Sr Field Service Technician

Overview: Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support. A global building automation and industrial technology company with 100+ years of history, 25,000+ patents, and 7,000+ engineers, operating across 70+ countries and 4 major business areas. Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits: 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years. Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs. Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.

Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays. Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.

HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses. Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability. Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources. Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources. Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts. Benefits may vary by location, position, employee classification, and eligibility.

Qualifications: Minimum of 3 years of experience working with low-voltage systems including access control, HVAC, and fire alarm systems. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Experience in programming and graphic development for building management systems. Associate or Bachelor's degree in Electrical Engineering, Information Technology, or related technical field. Proficiency with SQL for data management and analysis related to system performance.

Responsibilities: Perform installation, maintenance, and troubleshooting of access control, HVAC, and fire alarm low-voltage systems. Develop and program system graphics and interfaces to enhance user experience and system monitoring. Utilize SQL skills to manage and analyze system data for performance optimization. Diagnose and resolve complex technical issues on-site to minimize downtime. Collaborate with cross-functional teams to implement system upgrades and improvements.