About the role

Plexus Worldwide, headquartered in Scottsdale, AZ, seeks a Director of Consumer Experience to build and lead the CX function, translating consumer insights into growth. The role focuses on improving discovery, purchase, usage, reorder, and sharing of products, with executive visibility and cross‑functional impact. Responsibilities include establishing the CX roadmap, mapping journeys, launching VOC programs, and driving retention, engagement, and advocacy through data‑driven initiatives.

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JOB OVERVIEW

Experience level

Manager

Location

Scottsdale, AZ

Occupation

Marketing Managers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

2 days ago

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