Desktop Support Technician_Bellingham
gr8ttekBellingham, WA
Desktop Support Technician_Bellingham
gr8ttekBellingham, WA
today
Occupations
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsIndustries
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related Services$20.00
APPLY NOW (opens in a new tab)About the role
Gr8ttek is currently seeking a Desktop Support Specialist inBellingham, WA.This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our client's needs to forge long-lasting partnerships. Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
The ideal candidate:
MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.
Desktop Support Responsibilities:
- Provide support to client-identified VIPsResponds to change management requests including installing new PC equipment, providing end-user deskside support and other related activities.3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and the status of the repair
- Understands and follows all documented service operations policies and procedures.
Requirements:
- Maintain all required OEM Certifications as directed by Management 3+ years experience relevant software and hardware systems
- Understanding of ITIL methodologiesA+ certification is desired
- By providing your phone number on this application, you consent to receive SMS text messages from
Gr8ttekregarding your application status, interview scheduling, onboarding updates, and hiring notifications. Message frequency varies. Message and data rates may apply. ReplySTOPto opt out at any time orHELPfor assistance.
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JOB OVERVIEW
Salary
$20.00
Experience level
Junior
Location
Bellingham, WA
Occupation
Computer User Support Specialists
Industry
Computer Facilities Management Services
Posted
today
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