Global Driver CX Program Lead (Policy & AI)
uber technologiesNew York, NY
yesterday
Industries
Taxi and Ridesharing ServicesSoftware PublishersAll Other Transit and Ground Passenger TransportationAbout the role
Uber Technologies Inc. is seeking a Global Driver CX Program Lead to own end-to-end policy optimization, experience design, and AI/automation for Driver Accounts.
You will lead project pillar leads and partner with the Earner Experience Product team to translate driver pain points into defect-reduction opportunities. The role focuses on upstream defect reduction, global policy harmonization, metric ownership, and scaling AI-enabled self-service to improve the driver experience and reduce support
Matching similar jobs
JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
Taxi Drivers
Industry
Taxi and Ridesharing Services
Posted
yesterday
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE