Career Services Program Manager

Program Manager of the Centralized Job Center (CJC) The Program Manager of the Centralized Job Center (CJC) is responsible for running Goodwill's Centralized Job Center in San Francisco, which is an America's Job Center of California (AJCC). The position leads a team and the strategic direction of CJC with the goal of providing job placement, training, barrier removal, and retention services to clients. This position will be overseeing a team providing intensive career coaching support, assessments, and job placement services to dislocated workers, people seeking retraining, and others starting work for the first time. Other responsibilities will include managing program performance, growing our program's footprint, building strong partnerships with community-based organizations, local and state government agencies, and industry leaders. They will also develop and cultivate public and philanthropic partnerships within the Office of Workforce Development in San Francisco that support Goodwill's mission. This position will collaborate closely with the Mission Advancement leadership team and reports to the Director of Career Services.

As a member of Goodwill's Mission Advancement Leadership Team, accurately present issues that impact your ability to achieve maximum results, provide recommendations, problem solve and implement solutions to achieve outcomes. Oversee all grant contracts funding career services and employer engagement activities at the CJC including progress towards contract goals, collaborating on program reporting, and spenddown strategies Develop performance objectives and measurements to ensure consistent, high-quality evaluation and goal setting Participate in internal and external committee meetings with OEWD workforce providers to increase Goodwill's presence in the community, including representing Goodwill at community events Develop outreach strategies to promote Goodwill programming, client engagement, cultivate employer relationships and foster stronger community resource networking Develop new programing and work closely with our development team to fundraise for continued services and programming Other duties as assigned

Working at Goodwill is more than a jobit is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program. Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.