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Experienced Automotive Service Advisor

bell fordPhoenix, AZ

2 days ago

Occupations

Automotive Service Technicians and MechanicsBus and Truck Mechanics and Diesel Engine SpecialistsAutomotive Engineers

Industries

New Car DealersGeneral Automotive RepairSpecialized Automotive Repair
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About the role

Description
Schedule: Monday – Friday | 7:00 AM – 6:00 PM Saturday | 7:00 AM – 3:00 PM
Experience Required: Minimum 3 years as a Dealer Service Advisor
Job Summary: Bell Ford is seeking a highly experienced Dealer Service Advisor to join our team. The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer-focused, and thrive in a fast-paced setting. As an Experienced Dealer Service Advisor, you will serve as the primary point of contact for service customers, ensuring their needs are met with professionalism, transparency, and a positive attitude. If you are passionate about delivering exceptional service and ready for your next opportunity, we want to hear from you.
Key Responsibilities:
  • Serve as the trusted point of contact for walk-in and scheduled service customers
  • Actively listen to customer concerns and recommend appropriate service solutions
  • Provide accurate repair estimates and obtain customer authorization
  • Work closely with technicians to manage repair workflow and timelines
  • Deliver timely, professional updates to customers regarding service status
  • Maintain detailed and accurate service documentation and records
  • Stay informed on current promotions, service packages, and attachment opportunities
  • Maintain a clean, organized, and customer-ready workspace
  • Uphold Bell Ford's commitment to quality, integrity, and professionalism
Qualifications:
  • 3+ years of Service Advisor experience at a dealership
  • Strong working knowledge of automotive systems and repair services
  • Excellent communication, sales, and interpersonal skills
  • Experience with Reynolds & Reynolds software preferred
  • Valid Driver's License with a clean driving record
  • Ability to multi-task in a high-volume service environment
What We Offer: Career advancement opportunities within The Berge Group Comprehensive benefits package, including:
  • Medical, Dental & Vision insurance
  • Life insurance & disability coverage 401(k) with company match
  • Employee discounts & wellness programs
  • Pre-Hire Requirements
  • Valid Driver's License
  • Clean background check
  • Negative drug screening
Apply TodayIf you're ready to take the next step in your automotive career with a team that values integrity, service, and excellence, apply today and become part of the Bell Ford family. Bell Ford is an Equal Opportunity Employer and a Drug-Free Workplace. We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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JOB OVERVIEW

Experience level

Mid

Location

Phoenix, AZ

Occupation

Automotive Service Technicians and Mechanics

Industry

New Car Dealers

Posted

2 days ago

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