Electronic Security Service Technician
kastle systemsRaleigh, NC
Electronic Security Service Technician
Occupations
Electrical and Electronic Engineering Technologists and TechniciansSecurity and Fire Alarm Systems InstallersElectrical and Electronics Repairers, Commercial and Industrial EquipmentIndustries
Security Systems ServicesElectrical Contractors and Other Wiring Installation ContractorsElectronic and Precision Equipment Repair and MaintenanceAbout the role
Overview: Together, We Enhance Innovation and Growth
i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.
i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today's market, helping to protect what matters most.
The Electronic Security Service Technician installs, services, troubleshoots, and maintains electronic security systems including video surveillance, access control, intrusion detection, alarms, and related low-voltage equipment. This role ensures systems operate reliably, meet customer requirements, and comply with industry standards
Responsibilities:
Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
Install and service access control systems (card readers, door hardware, controllers, biometrics)
Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
Perform preventive maintenance, system inspections, and firmware/software updates
Run, terminate, and label low-voltage cabling (Cat5/6, coax, fiber)
Read and interpret blueprints, wiring diagrams, and technical schematics
Provide on-site and remote technical support to customers and internal teams
Document service activities, parts used, and system configurations
Ensure compliance with safety standards, company policies, and local regulations
Collaborate with project managers, engineers, and vendors to resolve complex issues
Qualifications: Experience with electronic security systems (video, access, intrusion)
Strong understanding of IP networking, switches, PoE, and basic routing
Ability to use diagnostic tools (multimeter, cable tester, laptop‑based utilities)
Knowledge of low-voltage wiring standards and installation best practices
Strong problem‑solving and customer‑service skills
Ability to work independently in the field
Valid driver’s license; ability to lift equipment and work on ladders
Company Overview:
This is a Technician job opportuity with i2G Systems. Learn more about i2G Systems : https://www.i2gsystems.com
Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities Read More About the Partnership Here:
https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/
Equal Opportunity Statement
At i2G Systems, we believe that diversity makes us stronger - at work and in the world. i2G Systems is an Equal Opportunity / Aff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
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JOB OVERVIEW
Experience level
Senior
Location
Raleigh, NC
Occupation
Electrical and Electronic Engineering Technologists and Technicians
Industry
Security Systems Services
Posted
2 days ago
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