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About the role

GoLinks is seeking a Head of Customer Success to build and lead the post-sale journey—from onboarding through renewal and expansion—and to create playbooks and metrics that turn customer success into a durable growth engine. This leadership role requires scaling a CS org at a B2B SaaS company and shaping strategy, not just executing someone else's plan. You will own CS strategy, onboarding programs, health metrics, and collaboration with Sales and Product, while serving as an executive sponsor

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JOB OVERVIEW

Experience level

Manager

Location

San Jose, CA

Occupation

Sales Managers

Industry

Software Publishers

Posted

today

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