About the role

Asana is building agentic, scalable customer success with a strong focus on AI-driven engagement. We seek a senior leader to head Digital & Scaled Customer Success, designing automated programs to retain, engage, and grow large groups of customers with minimal human touch. You will lead AI-powered plays, define metrics, and partner across Product, Marketing, and Operations to align the digital CS vision with our operating model and growth strategy.

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JOB OVERVIEW

Experience level

Manager

Location

Millbrae, CA

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Software Publishers

Posted

yesterday

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