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About the role

To support the implementation and administration of HaloPSA, the full-time System Engineer, Platform Operations will serve as the technical subject matter expert, guiding the team through platform management, process improvements, and automation while working remotely.
Key responsibilities: Serve as the subject matter expert for HaloPSA, overseeing complex platform administration and strategic enhancements Lead the HaloPSA implementation from migration through go-live, ensuring a smooth transition from ConnectWise Design dashboards and operational metrics to improve visibility and business value while developing documentation to support consistent platform usage
Required qualifications: 5+ years of experience in systems engineering, platform administration, or infrastructure operations in an MSP or technical services environment Hands-on experience administering a PSA or ticketing platform, including workflows and automation Experience with Azure and Microsoft 365 administration, including enterprise applications and identity integrations Strong PowerShell or similar scripting experience for automating platform operations Working knowledge of SQL for reporting and operational analytics

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JOB OVERVIEW

Experience level

Lead

Location

Denver, CO

Occupation

Computer Systems Engineers/Architects

Industry

Computer Systems Design Services

Posted

today

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