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Technology Lead - Oracle Retail Merchandise

2t consultingPlano, TX

4 days ago

Occupations

Computer Systems AnalystsInformation Technology Project ManagersFirst-Line Supervisors of Retail Sales Workers

Industries

Computer Systems Design ServicesCustom Computer Programming ServicesClothing and Clothing Accessories Retailers
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About the role

We are looking for an experienced Technology Lead – Oracle Retail to support a retail client onsite in Plano, TX. The ideal candidate will have strong experience with Oracle Retail Sales Audit, Merchandising, and client-facing support, along with the ability to coordinate effectively between business stakeholders, IT teams, offshore AMS teams, and Oracle support teams.
Key Responsibilities:
  • Act as the primary onsite liaison between business stakeholders, IT teams, offshore AMS teams, and MFCS Sales Audit support teams.
  • Lead application support and service delivery for Oracle Retail MFCS modules.
  • Manage incidents, enhancements, service requests, and production support activities while ensuring adherence to SLAs.
  • Drive timely incident resolution and maintain overall system availability and stability.
  • Gather and analyze business requirements and translate them into actionable functional and technical tasks.
  • Facilitate solution discussions with business and technical stakeholders.
  • Coordinate with offshore teams to ensure effective delivery of support and enhancement activities.
  • Provide functional expertise in Oracle Retail Sales Audit and Merchandising.
  • Communicate effectively with client stakeholders and provide regular updates on issues, risks, and resolutions.
  • Support continuous improvement initiatives and identify opportunities to improve application support processes.
  • Mandatory SkillsOracle Retail Sales AuditOracle Retail Merchandising
  • Client interfacing / stakeholder management
  • Strong experience with Oracle Retail MFCSProduction/application support experience
  • Excellent communication and coordination skills
  • Required Experience8–10+ years of overall IT experience.8–10+ years of relevant experience in the required Oracle Retail skills.
  • Strong experience working in the Retail domain.
  • Prior experience in onsite/client-facing roles is highly preferred

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JOB OVERVIEW

Experience level

Mid

Location

Plano, TX

Occupation

Computer Systems Analysts

Industry

Computer Systems Design Services

Posted

4 days ago

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