Director of Residential Services

Director of Residential Services SafeHouse Denver is the only organization in the City and County of Denver that provides both emergency shelter and non-residential counseling and advocacy services exclusively to adult, child, and youth survivors of domestic violence. Founded in 1977, SafeHouse Denver is deeply rooted in a mission to support survivors in reclaiming their lives. The Director of Residential Services is a leadership team position responsible for the overall leadership, quality, safety, and daily operations of SafeHouse Denver's residential services. Reporting directly to the CEO, the DORS ensures that residential programs operate safely and effectively, 24 hours a day, seven days a week and that survivors and their children receive welcoming, accessible, trauma-informed, culturally responsive, and survivor-centered services. This position requires a leader who can balance strategic leadership with the day-to-day realities of operating a domestic violence shelter. The DORS leads and develops residential staff and supervisors, oversees service delivery and housing-related programming, ensures appropriate staffing and crisis response, maintains program and funding compliance, monitors outcomes, and collaborates across the organization to respond to the evolving needs of survivors. As a member of SafeHouse Denver's leadership team, the DORS contributes to organizational strategy, culture, planning, risk management, and continuous improvement. This role will rotate with members of the leadership team as on-call executive manager for 24/7 residential services 1 week/month. The Director of Residential Services is responsible for: Senior Leadership & Program Oversight Residential Safety, Compliance & Program Quality Community Partnerships & External Representation Cross-Program Collaboration Equity, Trauma-Informed Practice & Values Alignment