Service Coordinator

Responsibilities: Take both inbound and outbound scheduling calls; including returning voicemails. Maintain service scheduling for Service Technicians. Quote parts and labor cost for non-warranty services. Verify that payment has been received for any billable order prior to ordering or scheduling. Documentation at every point of action and customer contact. Scan service orders and confirmation into the correct customer's electronic file. Other duties as assigned.

Qualifications: Customer Service experience required. Excellent oral and written communication skills. Ability to work individually and in a team environment. Proficient in MS Office Suite, especially Excel. Must be comfortable typing and answering phone calls. Ability to adapt well and accept feedback in a changing environment. Experience with operations, permitting, or ordering is a plus.