Sales Development Representative

Job Title: Sales Development Representative (SDR)

Location: Remote (US-based preferred)

Department: Sales

Type: Full-Time Job Summary

Key Responsibilities: Conduct high-volume outbound prospecting via email, phone, LinkedIn, and other channels to generate qualified leads in the tech, e-commerce, fintech, and SaaS sectors. Research target accounts using tools like LinkedIn Sales Navigator, ZoomInfo, or Apollo to identify key decision-makers and personalize outreach. Qualify inbound leads from marketing campaigns, webinars, and website inquiries based on criteria like ICP fit, pain points, and buying intent. Schedule discovery calls and demos for Account Executives by crafting compelling messages that highlight our observability platform's value in reducing downtime and improving system reliability. Maintain accurate records in CRM (e.g., Salesforce or HubSpot), tracking activities, pipeline progression, and lead status. Collaborate with marketing and sales teams to refine messaging, test new campaigns, and provide feedback on lead quality. Meet or exceed monthly quotas for meetings booked, opportunities created, and pipeline generated. Stay informed on observability trends (e.g., OpenTelemetry, Kubernetes monitoring) to engage prospects effectively. Participate in team huddles, training sessions, and occasional travel (up to 10%) for events like KubeCon or SREcon.

Required Qualifications: 1+ years of experience in sales development, inside sales, or a related role (entry-level candidates with strong internships or relevant experience encouraged).Proven ability to handle high-volume outreach with a track record of meeting activity-based metrics. Basic understanding of technical concepts in cloud computing, DevOps, or infrastructure (willingness to learn SRE principles is key).Excellent written and verbal communication skills, with a knack for building rapport quickly over email or phone. Proficiency in sales tools like CRM systems, email automation (e.g., Outreach), and prospecting platforms. Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).High energy, resilience, and a growth mindset suited for a fast-paced startup environment.

Preferred Qualifications: Experience in B2B SaaS sales, especially in DevOps, monitoring, or observability tools (e.g., Datadog, New Relic).Familiarity with sales methodologies like MEDDIC or BANT for lead qualification. Existing network or interest in the tech ecosystem, including open-source communities.

Why You’ll Love It Here: Direct Customer Impact – The solutions you will represent will power critical AI-driven operations for enterprises. Varied Challenges – help bring AI-driven solutions into real-world scenarios. High Growth & Visibility – Influence GT and customer outcomes. Fast-Paced, Collaborative Team – Join a passionate group of sellers who value speed, creativity, and impact. Unlimited PTO