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Lead Concierge

claiborne senior livingBaton Rouge, LA

today

Occupations

First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Personal Service WorkersReceptionists and Information Clerks

Industries

Assisted Living Facilities for the ElderlyContinuing Care Retirement CommunitiesOther Residential Care Facilities
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About the role

Lead Concierge Opportunity At Claiborne Senior Living Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This role combines hospitality, organization, and operational coordination to ensure a seamless experience for residents, families, team members, and new hires. If you take ownership of processes, act with integrity, remain focused on details, and believe our culture matters, this leadership opportunity may be the perfect fit. Why You'll Love This RoleServe as the central point of connection for residents, families, and team members Play a key role in onboarding, communication, and community organization Partner closely with leadership and support departments Be part of a culture that values professionalism, accountability, and teamwork
What You'll Do:
  • Lead front desk operations and set the standard for hospitality and professionalism
  • Provide exceptional customer service to residents, guests, and staff
  • Support administrative and documentation processes to ensure accuracy and timeliness
  • Assist with onboarding coordination and serve as a liaison between departments
  • Maintain organized systems for records, billing support, and community communication
  • Support leadership with operational and clerical responsibilities
  • Ensure a welcoming, efficient, and responsive front desk environment
What We're Looking For:
  • High school diploma or equivalent 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)
  • Strong organizational skills and attention to detail
  • Professional communication skills and a confident presence
  • Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)
  • Ability to multitask and manage competing priorities
  • Positive, solution-oriented mindset
Benefits include double time pay on major holidays, free employee meals, up to $1,000 employee referral bonus (no limit), and full-time benefits including medical, dental, vision, PTO, life insurance, disability, and EAP.Claiborne Senior Living is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.

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JOB OVERVIEW

Experience level

Mid

Location

Baton Rouge, LA

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Assisted Living Facilities for the Elderly

Posted

today

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