Branch Manager
johnstone supplySterling, VA
yesterday
Occupations
General and Operations ManagersFirst-Line Supervisors of Non-Retail Sales WorkersSales ManagersIndustries
Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant WholesalersPlumbing and Heating Equipment and Supplies (Hydronics) Merchant WholesalersPlumbing, Heating, and Air-Conditioning ContractorsAbout the role
Johnstone Supplyis seeking to hire an enthusiasticfull-time Branch Managerto help maintain the highest levels of customer satisfaction and continued growth at our Sterling, VAbranch location. Are you ready to take your operations managementcareer to the next level? Do you want to provide leadership in afamily-focused environmentwhereemployees are treated with respectand tend to stay a long time? If so, please read on!
This management position earnsa competitive salary -base rate and includes monthly and yearly bonuses based on prior experience and current HVAC product knowledge. You would also be eligible forgenerous full-time benefits, includingmonthly bonuses, annual bonuses, medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, and paid time off (PTO). If this sounds like the right operations management opportunity for you,
ABOUT JOHNSTONE SUPPLYJohnstone Supply is a one-stop-shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.
With afriendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through ouremployee recognition program, bonuses, competitive pay, and great benefits. We also offertraining through Johnstone Universityboth online and in the classroom. Come join our family!
A DAY IN THE LIFE:
OF A BRANCH MANAGERAs a Branch Manager for one of our locations, you are responsible for coordinating and overseeing all operations, including the hiring, training, and supervision of branch staff. Under your exceptional leadership, all counter sales, warehouse, and delivery staff are inspired to take pride in their work and provide above-and-beyond customer service. As a hands-on leader, you model prompt, professional service when answering incoming telephone calls and greeting walk-in customers. Your style of performance fosters teamwork, respect, cooperation, accountability, and trust.
As a strategic leader, you also come up with appropriate strategies to increase productivity and performance levels. You are goal-oriented and continually achieve your branch's financial targets. You resolve customer complaints and dispute effectively. With attention to detail and efficiency, you accurately complete transactions and paperwork. Working with outside sales personnel, you also help develop effective sales programs and promotions for your branch. You feel great about the important role you play in driving our success as well as that of the HVAC businesses we serve!
QUALIFICATIONS:
FOR A BRANCH MANAGERHigh school diploma or equivalent
Management experience in operations
Ability to learn and effectively use our point-of-sale computer system
Ability to pass a drug screen
Business acumen
Consistent customer service skills
Leadership skills
HVAC/R industry experience or training is preferred but multiple factors will be taken into consideration. General knowledge of wholesale distribution including branch operations, order fulfillment, inventory control, customer service, showroom merchandising, shipping & receiving, and sales are preferred, butwe are willing to train the right person.
Do you work efficiently and with a sense of urgency? Are you able to prioritize multiple tasks and delegate effectively? Do you enjoy coaching and mentoring others? Are you an empathetic listener with exceptional problem-solving skills? If so, you might just be perfect for this HVAC/R supply store management position!
Location: 19605
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JOB OVERVIEW
Experience level
Mid
Location
Sterling, VA
Occupation
General and Operations Managers
Industry
Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers
Posted
yesterday
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