FT - Customer Care Specialist - Work From Home

[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, email, and chat; Handle customer inquiries and complaints in a professional and timely manner; Troubleshoot and resolve technical issues with our products; Maintain accurate records of customer interactions and update customer accounts; Collaborate with other departments to ensure customer satisfaction and retention; Utilize company resources to stay up-to-date on product knowledge and policies; Support and promote the company's values and brand image. Hiring Immediately >>