About the role

Retail Sales Associate The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Responsibilities:
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
Qualifications:
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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JOB OVERVIEW

Experience level

Entry

Location

McKinney, TX

Occupation

Retail Salespersons

Industry

Other Business Service Centers (including Copy Shops)

Posted

6 days ago

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