Front Office Assistant
orlando healthWesley Chapel, FL
Front Office Assistant
orlando healthWesley Chapel, FL
3 days ago
Occupations
Medical Secretaries and Administrative AssistantsOffice Clerks, GeneralSecretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveIndustries
Offices of PhysiciansAll Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care ServicesAbout the role
Front Office Assistant The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
Responsibilities:
Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
Obtains accurate and complete patient demographic and insurance information.
Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
Demonstrates competence in use of office equipment, technology, and answers telephone calls appropriately.
Interacts with patients and families in a professional manner.
Maintains compliance with all Orlando Health policies and procedures.
Qualifications:
High School graduate or equivalent. Six (6) months' experience in a clerical office, or general business, and/or customer service setting.
Matching similar jobs
JOB OVERVIEW
Experience level
Mid
Location
Wesley Chapel, FL
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians
Posted
3 days ago
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