Entry IT Service Desk Analyst - Fast, Helpful Support
philipsMalvern, AR
Entry IT Service Desk Analyst - Fast, Helpful Support
philipsMalvern, AR
today
Occupations
Computer User Support SpecialistsComputer Systems AnalystsNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Philips is seeking an IT Service Desk Analyst I to resolve technical issues, provide application support, and empower users across the AM&D business. You will handle high volumes of incidents via phone and ServiceNow, ensure SLA adherence, and collaborate with product support and business teams to improve service quality.
The role requires 1+ years in IT helpdesk or related customer service roles, familiarity with ServiceNow, and experience with MS products and Windows OS.
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JOB OVERVIEW
Experience level
Junior
Location
Malvern, AR
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
today
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