Senior Platform Engineer - Voice & Outbound Dialer

infovisionBaltimore, MD

yesterday

Occupations

Telemarketers Telephone Operators Telecommunications Engineering Specialists

Industries

Telemarketing Bureaus and Other Contact Centers Telephone Answering Services Software Publishers

About the role

Info Vision Inc. is seeking an experienced NICE Smart Reach / Live Vox Platform Engineer to join the Contact Center and Telephony team in a hybrid environment. The role requires deep hands-on expertise with Smart Reach and enterprise outbound campaigns, including configuration, launch, and troubleshooting in production. The engineer will translate operational requirements into platform changes, support the extension or conversion to FTE, and ensure compliant dialing operations while minimizing

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JOB OVERVIEW

Experience level

Manager

Location

Baltimore, MD

Occupation

Telemarketers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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