Service Advisor
elite worldwideShelby, MI
$75,000+ per yearAPPLY NOW (opens in a new tab)
Service Advisor
elite worldwideShelby, MI
yesterday
Occupations
Automotive Service Technicians and MechanicsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service RepresentativesIndustries
Specialized Automotive RepairGeneral Automotive RepairAll Other Automotive Repair and Maintenance$75,000+ per year
APPLY NOW (opens in a new tab)About the role
Responsive Recruiter Kerner's Auto Service, a family-owned repair facility serving the community since 1973, is looking for an experienced Service Advisor to join our team. This position requires someone who can balance exceptional customer service, sales, communication, and organization in a high-pressure, fast-paced environment. You'll manage the customer experience from initial contact through vehicle delivery while working closely with technicians and management to keep work moving efficiently.
Responsibilities:
- Build strong, long-term customer relationships
- Review inspections, prepare estimates, present recommendations, and ask for the sale
- Maintain clear communication with customers and the shop throughout the repair process
- Manage multiple customers and repair orders in a fast-paced environment
- Follow established procedures for intake, documentation, follow-up, and delivery
- Take ownership of customer concerns and the overall customer experience
- Contribute to the continued improvement and development of the shop
- You May Be a Great Fit If You:
- Have automotive service advisor or related industry experience
- Are confident presenting recommendations and selling needed repairs
- Stay organized and professional under pressure
- Communicate well with customers, technicians, and management
- Take ownership, follow processes, and work well as part of a team
- Want to contribute to the continued growth and success of the company
Schedule: Monday–Friday, 7:30 a.m.–5:30 p.m.
Compensation: Starting at $75,000+ per year
Elite Network shop owners are committed to building better workplaces, not just better businesses. Our member shops prioritize leadership development, ongoing training, clear career paths, and a positive team culture where people are respected and supported. That means stable jobs, strong leadership, modern processes, and owners who believe your growth matters as much as the company's success. When you join an Elite shop, you're not just getting a job. You're joining a team that's serious about doing things the right way. This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.
Matching similar jobs
JOB OVERVIEW
Salary
$75,000+ per year
Experience level
Mid
Location
Shelby, MI
Occupation
Automotive Service Technicians and Mechanics
Industry
Specialized Automotive Repair
Posted
yesterday
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE (opens in a new tab)