Client Success Manager
cgi digitalNew York, NY
$50,000 per yearAPPLY NOW (opens in a new tab)
Client Success Manager
cgi digitalNew York, NY
11 days ago
$50,000 per year
APPLY NOW (opens in a new tab)About the role
Client Success Managersare the strategic liaisons between our team and our clients. You won’t just “check in”, you’ll build lasting client relationships, turn insights into strategy, and drive measurable results that help their business grow. Small and local businesses deserve digital marketing that truly moves the needle and that’s where you come in. If you’ve managed SMB accounts before and love turning insights into action, this role was built for you.
What You’ll Do:
Serve as the primary point of contact for a portfolio of small business clients
Build meaningful, consultative relationships rooted in trust
Translate analytics and performance insights into clear, actionable next steps
Guide clients through SEO and search visibility strategies that drive growth
Identify opportunities to expand solutions that genuinely help their business
Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed What You Bring
1–3 years of experience in agency, account management, or client-facing digital marketing
Experience working directly with small or local businesses
Understanding of local SEO, Google Business Profiles, and search fundamentals
Confidence explaining performance metrics and optimization opportunities in simple terms
Strong communication skills and a proactive, solutions-focused mindset
A genuine desire to make a difference for every client you serve
Compensation & Benefits
Salary Range:
$50,000-$80,000
Bonus Opportunities: Performance-based bonuses, renewal, upsell and quarterly bonuses,
Benefits: Health, Dental, Vision, 401k, Paid Family Leave
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JOB OVERVIEW
Salary
$50,000 per year
Experience level
Mid
Location
New York, NY
Occupation
Marketing Managers
Industry
Advertising Agencies
Posted
11 days ago
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