Fault Repair Engineer

Monitor network switches and ensure they are functioning properly. Coordinate with internal teams to ensure timely network connectivity. Attend customer network complaints at the field and resolve issues within the given TAT. Troubleshoot network faults and provide quick, quality solutions. Monitor network status using NMS (Network Management System) applications and take necessary action. Identify repeated network issues and implement permanent corrective solutions. Maintain network records and submit regular reports to the reporting manager. Follow company safety rules and ensure 100% compliance with safety procedures. Adhere to company processes and technical standards. Provide feedback to management to improve network performance and customer satisfaction. Ensure efficient use of materials, time, and other resources while maintaining service quality. Network troubleshooting and fault identification. Knowledge of network switches and NMS monitoring. Field complaint handling and customer support. Problem-solving and coordination skills. Knowledge of safety procedures and process compliance. Ability to resolve technical issues within the specified TAT. Preferred candidate profile 0-5 Years Experience Hands on Experience in Trouble Shooting of Networking and Hardware Graduate/Diploma/ITI Holder in any Discipline