Front Office Assistant - Podiatry
florida medical clinicWesley Chapel, FL
Front Office Assistant - Podiatry
florida medical clinicWesley Chapel, FL
3 days ago
Occupations
Medical Secretaries and Administrative AssistantsSecretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Clerks, GeneralIndustries
Offices of Physicians (except Mental Health Specialists)Offices of PodiatristsAll Other Outpatient Care CentersAbout the role
Front Office Assistant The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
Essential Functions:
- Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
- Obtains accurate and complete patient demographic and insurance information.
- Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
- Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
- Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
- Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
- Interacts with patients and families in a professional manner.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Other Related Functions:
- Participates in Quality Assurance/Quality Indicator activities as assigned.
- Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
- Practices the efficient use of supplies.
- Assists billing service as requested.
Qualifications:
High School graduate or equivalent. None. Six (6) months experience in a clerical office, or general business, and/or customer service setting
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JOB OVERVIEW
Experience level
Mid
Location
Wesley Chapel, FL
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians (except Mental Health Specialists)
Posted
3 days ago
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