Data Entry Coordinator Customer Service

About the Job: Job Details This is your opportunity to start a lifelong career with unlimited opportunities. Discover the flexibility you’ve been searching for by taking a minute to finish our online application. How You Will Do It:

• Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.
• Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).Professional phone skills and ability to resolve issues real time with customers.
• Employee must adhere to the Quality Assurance Program
• Hours vary from 8am to 8pm - must be flexible to hours. There are scheduled shifts.

Education: Minimum secondary school education.

Skills: Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPMMust be well organized and possess excellent verbal and written communication skills Individual must possess strong problem-solving skills and be able to work independently Other:

• Hours of work to be determined: shifts range from morning to evening, some weekend work will be required
• Preferred Technical background and/or knowledge of Alarm products would be an asset
• Or refer someone