Product Support Specialist

Qualifications: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must exhibit excellent oral and written communication skills. Must demonstrate the ability to successfully prioritize and organize multiple, competing tasks. Must be extremely detail and deadline oriented. Must bring energy and enthusiasm to group or team efforts. Must be able to collaborate with other departments to provide an outcome that is beneficial to Kawasaki, dealers and customers. Kawasaki dealership technician and service management experience is preferred, but not required. Must maintain valid Motorcycle License Must exhibit calm under pressure especially when trying to solve difficult technical questions and/or problems. Must also demonstrate patience in problem situations. Must maintain a satisfactory attendance level. Must have an understanding of Microsoft's Word and Excel software. Keyboarding/typing skills required and must be able to learn to use various software programs in order to successfully perform the job. Extended travel, up to several weeks at a time may be required.

Education and Experience: High school diploma or general education degree (GED) is mandatory; and ten+ years of dealership service department related experience and/or training; or equivalent combination of education and experience. To support your health and wellness goals, Kawasaki provides a comprehensive benefits program dedicated to the well-being of our employees and their families.

What we offer: Competitive salary based on experience Medical, Dental, Vision and Pet insurance 401(k) match Life and Disability benefits Generous PTO policy Up to 12 paid company holidays Employee discounts on Kawasaki products KMC is an Equal Opportunity Employer; employment with KMC is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.