About the role

Job Title: Distribution Associate
Location: St. Petersburg, FL. (Onsite- only Locals)
Duration: Long Term Only USC/GC on W2
Job Summary: Under direct supervision, uses basic knowledge and skills gained through on-the-job training or experience to provide mailing services support to associates through out the firm. Guidance is provided to perform varied work that is somewhat routine to support a function or business unit. May have some contact with internal customers to exchange basic information, initiate research and resolve problems. Provide excellent customer service, professionalism, and efficient support.
Essential Duties and Responsibilities: Applies basic skills and procedures appropriate for the position within assigned functional area. Performs standard duties and tasks, resolving questions and problems. Refers more complex issues to higher level. Processes incoming mail and express packages which include verifying addresses, opening envelopes/packages, determining priority of contents, accurately sort/handle and deliver. Sorts, packages and processes/ships branch and outgoing first class mail neatly and accurately, as well as miscellaneous express shipments. Properly stages all outgoing items for carrier pick up at designated times. Delivers and picks up bulk, special courier and ground packages, archive, paper, office supplies daily. Obtain signatures where required. Answers phone, assists customers/vendors and email inquiries with exemplary Service 1st professionalism. Communicates with higher level associates to ensure clear direction, priority of workflow and timeline for completion. Assists with distribution of mass mailings to branches. Refers maintenance issues to supervisor. Applies organizational policies and procedures. Recommends process improvement opportunities. Operates standard office equipment and uses required software applications. Scans in packages/shipments Performs other duties and responsibilities as assigned.
Skills: Knowledge of: Basic office practices, procedures and methods. Basic mathematical calculations. Skill in: Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. Operating standard office equipment and using required software applications, including Microsoft Office Applications (Word, Excel, and Outlook).Demonstrating sensitivity to customer needs (both internal and external) and proactively address customer needs.

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JOB OVERVIEW

Experience level

Junior

Location

St Petersburg, FL

Occupation

Mail Clerks and Mail Machine Operators, Except Postal Service

Industry

Local Messengers and Local Delivery

Posted

2 days ago

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