Contents Restoration Manager

Employment Type: Permanent

Industry: Construction

Job Number: 7199

Pay Rate: 65,000

Job Description: We strive to be Your Future, Your Solution to accelerate your career! Contact Erin Pals at epals@saigepartners.com, you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!Contents Restoration ManagerJob Overview: Our Omaha client, in restoration, is seeking to add a NEW Contents Restoration Manager to their team. The Contents Manager will oversee contents restoration projects from start to finish, including pack-outs, inventory, cleaning, storage, and pack-backs. This role combines team leadership, customer communication, project coordination, and field operations to ensure projects are completed efficiently, professionally, and to a high standard. What you will be doing as a Contents Restoration Manager... * Oversee all aspects of contents restoration projects from initial assignment through completion* Manage the customer experience and ensure a high level of customer satisfaction* Coordinate pack-outs, inventory, contents cleaning, storage, and pack-back operations* Schedule and coordinate crews, subcontractors, equipment, and other resources* Monitor project timelines, workflow, and completion to ensure jobs remain on track* Inspect contents cleaning and restoration work to ensure quality standards are met* Maintain accurate project documentation, inventory records, and job files* Communicate effectively with customers, insurance adjusters, vendors, subcontractors, and internal teams* Monitor contents-related expenses, equipment, supplies, and materials* Lead, train, coach, and supervise Contents Technicians and team leads* Recruit, develop, and retain members of the contents team* Establish accountability and promote a positive, team-oriented work environment* Ensure employees follow safe work practices and company policies* Respond to emergency service calls and provide operational support as needed* Identify opportunities to improve processes, efficiency, customer service, and overall contents operations* Stay current on industry practices, restoration procedures, and contents restoration techniques* Perform other duties as assigned Skills you ideally bring to the table as a Contents Restoration Manager... * High school diploma or GED required* Minimum of 3 years of experience in contents cleaning, restoration, or a related field* Previous supervisory or management experience preferred* Experience working with fire, water, smoke, and other damaged contents strongly preferred* Knowledge of contents inventory systems, pack-outs, cleaning processes, storage, and pack-back procedures* Strong leadership and team management skills* Excellent organizational, communication, and customer service skills* Ability to manage multiple projects, priorities, and deadlines simultaneously* Strong attention to detail and problem-solving abilities* Valid driver's license required* Industry certifications are a plus