Operations Intern

Role responsibilities: Learn how DUAL partners with producers and support the collection, organization, and review of documents needed to do business with DUAL North America. Help build reports, dashboards, and operational metrics that give teams better visibility into progress, trends, and opportunities to improve workflows. Partner with underwriting and operations teams on day-to-day projects, research, and follow-up activities that support efficient business operations. Contribute to process improvement and technology initiatives, including Salesforce-related updates, documentation, and user support. Gain hands-on exposure to how a growing insurance organization operates behind the scenes while building practical business, communication, and problem-solving skills. Participate in team meetings, ask questions, share ideas, and take on additional projects that support the broader Operations team.

What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.