About the role

San Francisco Bay University (SFBU) in Fremont, California, invites applications for an IT Support Specialist who will serve faculty, staff, and students with first- and second-line technical support. The role emphasizes ITSM processes, classroom AV, and CRM administration. The ideal candidate will combine strong customer service with hands-on hardware/software troubleshooting, support for Zoom Rooms, Salesforce, and ongoing AI-enabled workflows, in a dynamic campus environment.

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JOB OVERVIEW

Experience level

Mid

Location

Fremont, CA

Occupation

Computer User Support Specialists

Industry

Colleges, Universities, and Professional Schools

Posted

today

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