Logistics Customer Service Representative (Overnight)
rocs grad staffingHialeah, FL
$22-25/hrAPPLY NOW
Logistics Customer Service Representative (Overnight)
rocs grad staffingHialeah, FL
5 days ago
Industries
All Other Support Activities for TransportationFreight Transportation ArrangementGeneral Warehousing and Storage$22-25/hr
APPLY NOWAbout the role
Logistics Team MemberJoin a fast-paced logistics team specializing in high-profile, direct-to-patient shipments. This is a great opportunity for someone with logistics experience who thrives under pressure, enjoys solving problems, and wants to work in a hands-on, mission-critical environment.
Responsibilities:
Serve as the main point of contact for customers regarding shipment status, issues, and inquiries.
Monitor and track time-sensitive, high-value shipments from origin to delivery.
Resolve delivery issues quickly and professionally in coordination with internal teams.
Maintain accurate documentation and case notes in the system.
Communicate effectively with clients, drivers, and third-party vendors.
Handle multiple systems and screens while managing incoming requests.
Work cross-functionally with operations to ensure service quality and compliance.
Requirements:
2–3 years of experience in logistics, freight, shipping, or supply chain customer service.
Proven ability to manage high-pressure situations with urgency and professionalism.
Strong multitasking and organizational skills.
Comfortable with non-traditional hours and weekend coverage.
Excellent communication and problem-solving skills.
Miami Lakes, FL $22-25/hr + Benefits
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JOB OVERVIEW
Salary
$22-25/hr
Experience level
Mid
Location
Hialeah, FL
Occupation
Logisticians
Industry
All Other Support Activities for Transportation
Posted
5 days ago
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