Arizona Licensed Student Support Specialist
virtual vocationsNew York, NY
Arizona Licensed Student Support Specialist
Occupations
Computer User Support SpecialistsCustomer Service RepresentativesTeaching Assistants, Special EducationIndustries
Educational Support ServicesColleges, Universities, and Professional SchoolsAdministration of Education ProgramsAbout the role
To support student success in a fully remote environment, the full-time Arizona Licensed Student Support Specialist will provide academic advisement, coaching, and customer service to students throughout their lifecycle, utilizing a coaching model to build connections and resolve issues.
Key responsibilities:
Engage with students to assess their needs and develop personalized academic plans that align with their goals
Provide accurate information on degree options, program requirements, and university policies to facilitate informed decision-making
Maintain professional relationships with internal departments to enhance the student experience and support academic progressionRequired qualificationsBachelor's degree completed prior to applying
Proficiency in using complex proprietary software applications and CRM systems
General knowledge of the higher education industry and fields of study such as business, education, and technology
Strong analytical skills to evaluate student needs and recommend appropriate actions
Self-motivated with the ability to work effectively both independently and as part of a team
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JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Computer User Support Specialists
Industry
Educational Support Services
Posted
yesterday
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