L3 Microsoft 365 Engineer

Microsoft 365 Administration Provide L3 support for Microsoft 365 services and act as the final escalation point for complex incidents. Design, implement, and maintain Microsoft 365 solutions aligned with business requirements. Perform tenant administration, health monitoring, and service optimization. Exchange OnlineManage Exchange Online administration, mail flow, transport rules, connectors, and compliance policies. Troubleshoot complex mailbox, calendaring, mail routing, and hybrid Exchange issues. Support email migration and modernization initiatives. Microsoft Teams Administer Teams policies, governance, voice configurations, and collaboration services. Troubleshoot Teams client, meeting, calling, and integration issues. Support Teams adoption and optimization initiatives. SharePoint OnlineManage SharePoint Online sites, permissions, storage, content management, and governance. Troubleshoot site performance, access, search, and integration issues. Support collaboration and document management solutions. Microsoft Entra ID (Azure AD) Administer user lifecycle management, groups, RBAC, Conditional Access, MFA, and Identity Governance. Manage SSO, application integrations, and federation services. Support identity security, access reviews, and compliance initiatives. Security & Compliance Implement and maintain Microsoft security best practices. Support audits, compliance requirements, and security investigations. Collaborate with cybersecurity teams to enhance tenant security posture. Automation & Continuous Improvement Develop automation scripts using PowerShell. Create operational runbooks and knowledge articles. Identify opportunities for service improvements and operational efficiencies.