Family Service Advisor Holy Cross Funeral and Cemetery Services

Department: Sales Assignment: Regular, Full-Time

Job Description Summary: The Family Service Advisor (FSA) is an essential member of our ministry that takes a Christ-centered approach in assisting families with end of life planning for both funeral and cemetery needs. The FSA is a self-starter with excellent communications skills that develops rapport with the families we serve as they lead them through this sensitive process. Funeral and Cemetery Sales:●Serve families with care and compassion and develop a rapport with families with an emphasis on ministry●Educate and guide families in making informed decisions about advance planning of funeral and cemetery products and services●Present informational seminars, presentations and participate in community engagement on the benefits of preplanning●Provide information on products, develop quotes and effectively close sales●Develop prospects and obtain referrals

Minimum Qualifications: ●High school diploma or equivalent, college degree preferred●Previous working experience in a sales environment and having face to face contact with customers, with a strong focus on customer first orientation●Knowledge of processes, principles, and methods of presenting products and services●Excellent interpersonal skills, both in person and on the phone●Proficient in the use of computers, software, and technology●Valid state issued driver’s license and insurance

Desired Qualifications: ●Knowledge of the Catholic Faith, rituals and traditions preferred●A Christ-centered heart for ministry●Dedicated to long-term employment●Record of accomplishment in networking, developing leads, contacting referrals, setting sales appointments and meeting monthly sales goals

Compensation and Benefits: ●Full-time Family Service Advisors receive a combination of annual salary (38,616.84) and commission with opportunity to earn bonuses. Motivated individuals will earn $60,000- $100.000 annually.●Health and Dental Insurance plans fully paid by employer●Life and Long-term disability insurance coverage●401(a) and 403(b) retirement plan●Paid Time Off (PTO): Vacation, Personal days, Holidays, Sick Leave●Gas Allowance.\nCompany

Description: Holy Cross, St. Joseph, Queen of Peace, a Ministry of the Catholic Diocese of Spokane Holy Cross Funeral and Cemetery Services proudly offers both funeral and cemetery services, all under the guidance of the Catholic Diocese of Spokane. Families can take care of all their needs in a single visit, coordinating the arrangements with the Church, priest, staff, and family. Ministry first....Ministry Always.

Company Description: Holy Cross, St. Joseph, Queen of Peace, a Ministry of the Catholic Diocese of Spokane\nHoly Cross Funeral and Cemetery Services proudly offers both funeral and cemetery services, all under the guidance of the Catholic Diocese of Spokane. Families can take care of all their needs in a single visit, coordinating the arrangements with the Church, priest, staff, and family. Ministry first....Ministry Always.\n\n