Hotel Receptionist Abilene, TX

Responsibilities: Welcome guests and provide friendly, professional customer service. Process guest check-ins and check-outs efficiently. Manage reservations, room assignments, and guest requests. Respond to inquiries and assist with concerns or complaints. Communicate clearly with guests and coordinate with other hotel departments. Handle payments, financial transactions, and front desk records accurately. Maintain organized front desk operations and ensure guest information is properly documented. Use hotel management software and office applications to complete daily tasks. Resolve routine issues promptly and escalate complex concerns when necessary.

Qualifications: High school diploma or equivalent. Previous experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office applications. Strong customer service and communication skills. Ability to multitask, stay organized, and handle guest concerns professionally. Reliable and flexible to work the required afternoon shift, including weekdays and weekends.

Compensation & Benefits: Full-time employees may qualify for the following benefits after an initial waiting period:

• Daily Pay option, subject to applicable terms
• Medical, dental, and vision coverage
• Short-term and long-term disability insurance
• Term life and AD&D insurance
• Paid time off
• Employee Assistance Program 401(k) retirement plan