About the role

General Dynamics Information Technology, Inc. is seeking a Knowledge Management Representative to create and maintain SOPs, user guides, and knowledge articles for Network Enterprise. You will provide routine technical support for computers and software, and respond to user inquiries by phone, email, IM, or voicemail. The role emphasizes documenting in Share Point KM, understanding network services, and occasionally coaching junior staff while working onsite at customer sites.

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JOB OVERVIEW

Experience level

Mid

Location

Colorado Springs, CO

Occupation

Computer Network Support Specialists

Industry

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

Posted

yesterday

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