About the role

Senior Site Management Associate (Learning Project) At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise. As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
What You Will Do:
  • 1. Project Coordination and Tracking
  • Support Learning Strategy Project Leads in managing timelines, milestones, and deliverables across multiple concurrent global initiatives.
  • Maintain project plans, trackers, and status reports (for example, the IE Learning Framework tracker), and flag risks, dependencies, and delays.
  • Schedule and facilitate team check-ins, capture minutes, decisions, and actions, and follow up to close them.
  • Coordinate intake and prioritization of learning requests from IE leadership and business partners.2. Global Training Program Support
  • Coordinate logistics for IE training programs, including scheduling, invitations, registrations, attendance, and follow-up.
  • Support recruitment, onboarding, and scheduling of learning facilitators and certified coaches.
  • Track curriculum assets, versions, and ownership to support the team's role as global liaison for the IE curriculum.
  • Support field-based learning activities, such as CRL observations and feedback, with scheduling and documentation.3. Meeting and Event Management
  • Plan and manage logistics for team meetings and global face-to-face sessions, including agendas, travel, venues, budgets, materials, and post-meeting summaries.
  • Coordinate virtual sessions and recurring calls, including Teams set-up, recordings, and distribution of materials.
  • Prepare meeting materials, presentations, and summaries4. Communications and Change Support
  • Draft, format, and distribute team communications, newsletters, and announcements in partnership with OCM and communications colleagues.
  • Support change management activities for learning and technology rollouts, such as stakeholder lists, communication calendars, and readiness tracking.
  • Serve as a point of contact for routine questions from IE colleagues and direct them to the right Learning Strategy team member.5. Content, Systems, and Knowledge Management
  • Maintain team SharePoint sites, Teams channels, and shared folders, including streamlined file structure, naming conventions, permissions, and archiving.
  • Support the storage, sharing, and reuse of training resources in alignment with the IE L&D Strategy.
  • Assist with the LMS and other learning technology, including uploading materials and running reports.
  • Identify opportunities to standardize or automate repeatable administrative processes.6. Vendor, Budget, and Compliance Administration
  • Support vendor engagement, including purchase requests, purchase orders, invoice tracking, and coordination of deliverables.
  • Track team budget and forecast information and prepare basic financial reports.
  • Support adherence to policies, training compliance, and document management requirements.7. Team Administrative Support
  • Manage calendars, scheduling across global time zones, and meeting coordination for team members as needed.
  • Process expense reports and other administrative tasks.
  • Onboard new team members and contractors, including access, systems, and introductory materials as required.
Your Profile:
  • Bachelor's degree, or associate's degree with equivalent relevant experience.
  • Minimum 2 years of experience in project coordination or project management in clinical trials
  • Experience with Microsoft 365 tools (Teams, SharePoint, Outlook, Excel, PowerPoint).Up to 10% travel, primarily to support global team meetings.
  • Comfort learning new technologies, including AI-enabled and CRM tools, and helping others adopt them
  • Ability to work independently, anticipate needs, and follow through with minimal direction
  • Ability to develop project plans for site level learning
  • Strong organizational skills, with attention to detail and the ability to manage multiple concurrent priorities and deadlines
  • Familiarity with learning and development processes, learning management systems, or training operations
  • Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
  • Rewards & BenefitsICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
  • Benefits may include:
  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
  • Benefits may vary depending on role and location.
  • Visit our careers site to read more about the benefits ICON offers.
  • Inclusion and AccessibilityICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
  • If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

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JOB OVERVIEW

Experience level

Senior

Location

Denver, CO

Occupation

Training and Development Specialists

Industry

Professional and Management Development Training

Posted

2 days ago

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